Options Showing Erroneous Executions

Incident Report for Robinhood

Resolved

This incident has been resolved.
Posted Dec 12, 2018 - 11:49 PST

Update

We are continuing to monitor the underlying issue, but options trading remains open. For those individuals whose trading has been paused, we are beginning to reopen accounts on a rolling basis.
Posted Dec 12, 2018 - 11:13 PST

Monitoring

Options trading has been restored. Some of you may have received a notification that your accounts were deactivated - we locked the accounts which experienced problems with their particular options positions while we took down trading to investigate the underlying issue. As soon as we are able to, we will restore access to those accounts.
Posted Dec 12, 2018 - 09:01 PST

Update

Options trading has been restored. Some of you may have received a notification that your accounts were deactivated - we locked the accounts which experienced problems with their particular options positions while we took down trading to investigate the underlying issue. As soon as we are able to, we will restore access to those accounts.
Posted Dec 12, 2018 - 09:00 PST

Identified

Some of you may have received a notification that your accounts were deactivated - we locked the accounts which experienced problems with their particular options positions while we took down trading to investigate the underlying issue. As soon as we are able to, we will restore access to those accounts.
Posted Dec 12, 2018 - 08:26 PST

Monitoring

Some of you may have received a notification that your accounts were deactivated - we locked those accounts which have experienced problems while their particular options positions while we took down trading to investigate the underlying issue. As soon as we are able to, we will restore access to those accounts.
Posted Dec 12, 2018 - 08:18 PST

Identified

We've identified the issue and are working to implement a solution as quickly as possible so we can restore options trading. We will continue to provide updates as we have them, or on the half hour.
Posted Dec 12, 2018 - 07:35 PST

Update

Options trading is currently down. We are currently investigating an issue with options orders displaying erroneous executions and will provide updates as we have them, or on the half hour.
Posted Dec 12, 2018 - 07:04 PST

Investigating

Options trading is currently down. We are currently investigating an issue with options orders displaying erroneous executions and will provide updates as we have them, or on the half hour.
Posted Dec 12, 2018 - 07:02 PST